Accessibility & Assistance
Tower Hamlets Cemetery Park is step free. Please note paths can be uneven and film screenings will take place on the grass. We do not provide seating so please bring your own. If you have any questions about accessibility please email lizzy@shufflefestival.co.uk. 

Age Restrictions
Shuffle welcomes visitors of all ages. Under 16s must be accompanied by a responsible adult. Under 16s will not be permitted to events after 8pm.

Drugs
We have a zero-tolerance policy on illegal drugs. If you are found with drugs in your possession festival staff will contact the police immediately.

Food/Drink
A variety of food will be available during the festival. We operate a 'Challenge 25' policy on alcohol so please bring ID with you. The Friends of Tower Hamlets Cemetery Park ask that you do not bring your own alcohol into the park. It is free to visit the Shuffle Bars.

Health and Safety
Please take care of yourself when in the park. Stick to lit pathways and you won’t get lost! Any incidents should be reported to Shuffle security.

Lost Children
If you are a lost child, or you have found a lost child, please speak to the nearest steward or security and they will be able to help.

Local Residents
We are offering concession tickets to E3 residents. These tickets are valid alongside official proof of address. Please bring your ticket print out with either a driving licence, passport or utility bill.

Questions?
If you have any questions, queries or complaints, please contact us via this form and we'll get back in touch!

Refunds
Unfortunately we cannot offer refunds on ticket purchases. If we have to cancel or reschedule part of the programme we will be happy to provide a full refund or tickets to an alternative event.

Seating
Please bring your own seating or a rug to sit on during a film screening

Tickets
Entry to the site is free of charge. Tickets to events can be purchased online here or at the box office on the evening of the event.
**You will be able to book a place in the ticketed workshops when you purchase your 24-hour festival ticket. You will be emailed a secret link in your booking confirmation from yPlan**

Toilets
We're very pleased to have Natural Event providing composting toilets again this year!

Tower Hamlets Cemetery Park
31 acres of public park land and London's most urban woodland. Visit www.fothcp.org for more details.

Transport and Getting to Shuffle
Mile End Station (Central, Hammersmith and City, District Lines)  is a four minute walk from the park (via pink Maplin Street) and 25, 204, 425, N205 buses go from the Mile End Road.
Uber offers a special deal for Shuffle Customers who are first Uber pool users, £5 off your first trip using the code SHUFFLEFEST

We're always looking for volunteers! If you're interested in volunteering before, please fill out this form!

Weather
All of our film programme will take place outside. Screenings will go ahead whatever the weather so please come prepared rain or shine!